Terms and Warranty
DAVID ROSALES CATALOG
Please keep in mind that all inlay patterns will differ according to artist's discretion. We have made it easy to order by Stone Collection name (i.e. Native Earth). It is also possible to order in any stone combo you or your customers choose.
TIME OF DELIVERY
Approximately 3 to 4 weeks is standard. Sometimes rush orders and special orders can be shipped sooner on a case-by-case scenario.
TERMS OF SALES
All new accounts are cash and carry with a minimum of $2,500.00 wholesale opening order or purchase. After that there is no minimum required.
A routine credit reference check will be done prior to net terms. We reserve the right to decline credit to any account or no account for any reason or no reason. Payment is due in full as written on invoice. A 4% service charge will be added to the total of the invoice if paid will credit card.
Delinquent accounts will be assessed a service charge when payment is not received within the negotiated net terms. Credit may be suspended at any time for late payment or dishonored check.
A copy of the invoice, or the date and invoice # provided from the original sale, as well as an explanation of the problem and your proposed resolution should accompany returns. Returns received more than 15 days after the date of the invoice are subject to a 10% restocking fee.
Special combinations not shown in the combo list, and special sales cannot be returned.
SUPERSMITH INC. / DAVID ROSALES DESIGNS GUARANTEE
This jewelry has a lifetime guarantee from stones falling out or cracking. Except for obvious abuse.
All orders must be placed with Envoy llc., and will be billed and invoiced by Envoy llc.
Orders can be placed by:
HOURS: Monday-Friday: 9am-5pm